Refund policy

Due to the nature of our business, Great Gift does not accept returns, exchanges, or refunds for any orders delivered within Lebanon.

All sales are final once an order has been placed and delivered.

We do not accept returns or exchanges for:

Please make sure to carefully review product descriptions and order details before completing your purchase.

Please inspect your order immediately upon receiving it.

If you receive an item that is:

You must contact us within 48 hours of delivery at greatgift.lb@gmail.com, including:

If the issue is verified, we will evaluate the situation and, at our discretion, offer a replacement. Refunds will not be issued.

Items sent back to us without prior approval will not be accepted and will not be returned to the customer.

We do not offer exchanges under any circumstances.

This policy applies only to orders shipped within Lebanon.

If you have any questions regarding this policy, please contact us at:

📧 greatgift.lb@gmail.com
📍 Maghdoucheh, Maghdoucheh, Lebanon