Shipping policy
Shipping Policy
Last updated: January 21, 2026
Shipping Area
Great Gift currently ships within Lebanon only.
We do not offer international shipping at this time.
Processing Time
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Orders are typically processed within 1–3 business days after order confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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Processing time may be extended during high-volume periods, promotions, or unforeseen circumstances.
Delivery Time
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Estimated delivery time within Lebanon is 2–5 business days, depending on the destination and courier service.
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Delivery times are estimates and may vary due to weather conditions, road conditions, or courier delays.
Shipping Fees
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Shipping fees are calculated at checkout and vary based on location and order size.
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Any applicable delivery charges will be clearly displayed before completing your purchase.
Delivery Method
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Orders are delivered via local courier services within Lebanon.
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Cash on Delivery (COD), if available, will be indicated at checkout.
Incorrect Address
Please ensure that all shipping details are correct at checkout.
Great Gift is not responsible for:
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Delays or non-delivery due to incorrect or incomplete addresses
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Orders delivered to the wrong address provided by the customer
Additional delivery fees caused by incorrect address information may be the customer’s responsibility.
Delivery Issues
If you experience a delivery issue, please contact us at greatgift.lb@gmail.com within 48 hours of the expected delivery date so we can assist you.
Order Tracking
If tracking information is available, it will be shared with you via email or message once your order has been shipped.
Undeliverable Packages
If an order cannot be delivered due to customer unavailability, refusal, or incorrect address:
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The order will not be refunded
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Re-delivery fees may apply
Contact Us
If you have any questions about shipping, please contact us:
📧 greatgift.lb@gmail.com
📍 Maghdoucheh, Maghdoucheh, Lebanon